Standard delivery is made to our main office in Moscow.
If door-to-door delivery is required, a local courier can be arranged for an additional fee.
Delivery times within Russia depend on the courier service used for shipping from the Moscow office.
Delivery is carried out within 1 business day, excluding the day the cargo arrives at the warehouse (provided the parcel is pre-paid).
Standard delivery is to the building entrance (1st floor). Lifting or carrying goods to higher/lower floors is a separate premium service.
The recipient is required to inspect the goods and sign the delivery note. A valid ID (passport or a digital scan/photo) must be presented.
According to courier and postal regulations, parcels weighing up to 30 kg are not subject to additional customs duties (TPO).
A single parcel weighing up to 30 kg for regional delivery: 55,000 UZS.
The courier will contact the recipient in advance to confirm the delivery window.
If the courier cannot reach the recipient, delivery will be rescheduled for the next 1–2 business days.
If contact is not established within 2 business days, the parcel will be returned to the office for self-collection.
Deliveries are made from 09:00 to 19:00 on business days.